Terms & Conditions

Payment

Order Notes

Once you have placed your order, confirmation will be sent to you via e-mail complete with Transaction and Order Reference numbers.

Delivery

Please note we do not deliver outside of England, Scotland, Wales, Northern Ireland and the Channel Islands. Your order will be sent to you in 2-5 days by First Class Royal Mail or Courier within England, Scotland, Wales, Northern Ireland and the Channel Islands.
Prices as follows:
Up to £30.00 postage is a flat rate of £2.45. Over £30.00 delivery is free.
Orders are dispatched by First Class Royal Mail or Courier guaranteed 3-5 day delivery for large orders.
Returns
Please return any goods unopened within 7 days.
Please inform us of any breakages within 48 hours.
We are afraid we cannot replace personalised products unless there has been a mistake on our part.
Availability
We endeavour to hold sufficient stock to meet all orders, however, occasionally demand will outstrip supply. In these instances we will contact you and either suggest an alternative or remove the product from your order.

Credit Card Security

At this stage, you will be passed on to a Secure Order Processing page, your details will be encrypted by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details.

Privacy Policy

We collect only the basic personal details required to process your order. We do not store any customers financial or credit card details in any form. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organisations or individuals.

Your information provided to us during the ordering process is protected by 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. This server encrypts information while it is being transmitted across the Internet so that unauthorised people cannot read it.

Returns Policy & Guarantee

We guarantee your satisfaction. All of our products come with a no fuss guarantee. Due to the hand made nature of many of our products they might be subject to slight variation which does not affect their quality.

In accordance with the EU Distance Selling Directive, you are entitled to cancel your order at anytime within 7 days of receiving your goods. The cancellation period ends on the expiry of the period of 7 working days beginning with the day after the day on which the you received the goods. If you wish to cancel an order under these terms, first contact us and then return your products unopened within 7 days of receiving your parcel.

More info about the EU Distance Selling Directive can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm

Contacting us

Please contact us at the details below:

Postal Address:
Artful Teasing
88a New Street
Petworth
West Sussex
GU28 0AS

Phone: 01798 343435
Fax:
Email: info@artfulteasing.com
Web: www.artfulteasing.com

Unlawful or Prohibited Use

You shall not use this site for any purpose that is unlawful or by any means prohibited under this terms and conditions. You shall not use this site in any manner, which may harm Artful Teasing or other parties or adversely affect the site functionality or its use by others. You shall not attempt or obtain from or through this site any information that is not already and intentionally made available from or through it.

Web Site Terms of Use

All the information on this web site is intended for guidance only. The web site is regularly updated. Products and prices are subject to change with out notice. Artful Teasing owns the copyright in all materials on this site.

Copyright

All contents and information on this site including without limitation text, graphic and images, is the property of Artful Teasing or the property of their respective owners and is protected by United Kingdom copyright laws.

Tradmarks

All trademarks that appear on this site are the property of their respective owners.